Pre-filled out Bill of Lading to
streamline returns
Adhering to the following procedure will
ensure your core returns and credits are
processed within 48 hours of core receipt.
Failure to abide by this procedure will
result in credit ineligibility or delays.
Core Return Policy
Cores must be returned within
6 months of the
original invoice date to be eligible for
credit.
Cores must be the same model as the unit
purchased;
"Like for Like".
Cores must be completely
drained of all oil.
Cores must be
fully assembled,
have
no missing parts and
no visual damage such as
cracks in the main case, bell housing
and/or tail housing.
Units are shipped with an easy to fill
out
Core Return Tag. (fig.
1) This tag must be
completed with the Customer PO# or TRC
Invoice # and attached to the core.
Units are shipped with a
Pre-filled out Bill of Lading
with our chosen carrier including the
contact information. (fig. 2)
Contact the Designated Carrier provided
on the Bill of Lading to
schedule a pick up.
Failure to use the designated carrier
will result in a charge.
Please maximize the freight by fully
utilizing the core return pallet
(e.g. send 2 or 3 units per pallet if
reasonable).
Cores sent with missing or improper
paperwork will not be credited and will be
returned to the customer freight collect.
Credit Deduction Table
Core Return Description
% Core Credit Deduction
Unit run with no oil
50%
Visual cracks or holes in
housing/housings
50%
Mixing of synthetic and organic
oils
33%
Unit does not rotate freely
33%
Missing parts
25%
Disassembled core
25%
Failure to drain oil
10%
Failure to use designated
carrier
10%
To Download our Bill of
Lading or Core Return
Tag, click HERE
